Recently an audit was carried out by URS on Masterframe’s ISO 9001 quality management system and on their OHSAS 18001 Health and Safety system, enabling transition to ISO 45001.

This three day, in-depth audit took place via Zoom and was facilitated by Masterframe’s Technical & Compliance Director, Ray Rabett with all relevant documentation and proof of compliance being supplied by screen share on demand. Commenting on the audit, Ray says “I am delighted that we have been successful in having our certification continued with a successful audit, only receiving minor observations.

ISO accreditations ensure that our business is run according to internationally recognised standards and guarantees consistency of production. By subjecting company practices to intense outside scrutiny, our customers are once again assured that not only are we working to our agreed processes, but also striving for continuous improvement.”

Ray concludes “The standards for achieving and keeping these certifications are very high. It is the team effort made by all at Masterframe to comply with the terms of our policy documents that has enabled us to achieve a positive result in spite of the challenging times.”

There are several other accreditations that Masterframe have achieved for their products such as the prestigious British Board of Agrément certification of performance; PAS 24/Secured by design for security and BFRC ‘A’ rated certificates for all their products.

With solid evidence of the quality, longevity and security of their sash windows, Masterframe offers a full 12 year guarantee on the Bygone Collection available through an approved network of Bygone Master Installers and a 10 year Guarantee on the Classic Collection, available to trade and commercial partners.

For more information please visit, call us on 01376 510 410 or e-mail