MB DIY has evolved into a crucial supplier for the fenestration industry, supplying an extensive array of products from handles, cylinders and locks to spacer bars, intumescent strips, rainwater systems and external facades.
As a supplier, MB DIY is known for its commitment to being the ultimate resource for fabricators, installers, locksmiths, and retailers. With a robust product range, tailored support services and over 35 years’ experience, MB DIY is redefining industry standards for product availability, customer service, and market adaptability.
Michael Greenup, Director of MB DIY, stated, “At MB DIY, we understand the diverse needs of our customers. Whether you are a trader needing a variety of fitting materials or a fabricator looking for reliable supply chains, we offer products from leading manufacturers all under one roof”. “Our aim is to ensure that every fabricator, trader, and retailer has the tools they need to succeed. This is supported by flexible pricing structures, unparalleled supplies, and a strong commitment to customer service.”
Customised Service and Pricing Strategies
Carl Chillingsworth, General Manager MB DIY says, “at MB DIY, we are dedicated to supporting the backbone of the fenestration industry—Traders and fabricators —by offering competitive and customised pricing strategies that enhance their market position against competitors. Our commitment is demonstrated through our tailored services which ensure they thrive. “We understand the financial pressures traders and fabricators face, which is why we provide a customised pricing strategy designed to give an advantage over the competition,”.
“Our national delivery service sets us apart, with same-day delivery available in the Teesside area and next-day delivery for all other regions. This combined with sufficient stock levels, guarantees uninterrupted support to our customers, even during supply chain challenges.”
Everything Under One Roof
Carl Chillingsworth emphasises, “We are your one-stop shop for all fenestration needs in the door and window industry. If it’s available, we will source it for you, highlighting our relentless effort to meet your specific needs.”
This commitment to fast service is paired with MB DIY’s extensive range of recognised brands such as Yale, ERA, Maco, GU and Ultion, among others. These factors guarantee that our customers can swiftly access the finest products in the industry.
Empowering the Industry with Quality and Service
The company’s deep commitment to supporting the industry is evident from its significant year-over-year sales growth of 25% and its recognition as “Trade Counter of the Year” at the National Fenestration Awards 2023.
This commitment to quality and exceptional services is vividly reflected through testimonials from our recent customer satisfaction survey.
One customer praised the flawless nature of our support, stating they “cannot find any fault with your customer service.” Another highlighted the consistently helpful approach, mentioning, “Really can’t think of any way to improve; your customer service is always very helpful.” Others expressed their satisfaction with comments like “Always excellent, prompt service” and “First class service in every way.”
As the fenestration industry continues to evolve, MB DIY remains at the forefront, providing innovations that meet the changing needs of fabricators, traders, installers, and retailers. Our wide-ranging support and diverse product offerings ensure we remain a leader in the market, continually adapting to and exceeding industry standards.
